How to set up the Talk to the Documentation AI assistant in CornerSpot

CornerSpot's Talk to the Documentation assistant adds an AI chat to your published Knowledge Base. It answers visitor questions from your published articles, cites its sources, and lives in a button and chat panel that you brand yourself. This guide walks through setting it up on the Publishing (Standalone) tab of your Knowledge Base settings.

How to set up the Talk to the Documentation AI assistant in CornerSpot

Open Knowledge Base → Settings → Publishing (Standalone) at /dashboard/knowledge-base-hub/settings/publishing and scroll to the Talk to the Documentation card. Every change autosaves as a draft, so there is no separate Save button to press.

The Talk to the Documentation card on the Knowledge Base Publishing tab
The Talk to the Documentation card on the Publishing (Standalone) tab.

1. Enable the docs assistant

Flip the Enable the docs assistant switch. This adds a "Talk to the documentation" button and AI chat panel to your published site, and reveals the configuration options below.

Enabling the docs assistant to reveal its configuration options
Enabling the docs assistant reveals its configuration options.

2. Write the AI system prompt

Use the AI System Prompt to set the assistant's tone, guardrails, and what it should or should not discuss. It always answers only from your published Knowledge Base, so use the prompt to shape how it responds, not to add outside facts.

Setting the AI system prompt for the docs assistant
Setting the assistant system prompt to define its tone and guardrails.

3. Review MCP tools

In Model Context Protocol tools you can connect external MCP servers to give the assistant extra read-only tools. Read the warning first: tools enabled here run for anonymous visitors on your published documentation and their output is shown publicly, so enable only tools that are safe to expose. Click Add server to connect one, or leave it empty.

The MCP tools panel with its public-exposure warning for the docs assistant
The MCP tools panel warns that enabled tools run publicly for anonymous visitors.

4. Brand the button and assistant

Set the Button text visitors click to open the assistant, then pick a Button icon and an Assistant icon. The assistant icon appears in the panel header and beside each answer.

Setting the button text and choosing the button and assistant icons
Setting the button text and choosing the button and assistant icons.

5. Set the panel title and subtitle

Give the chat panel a clear Panel title and Panel subtitle so visitors know exactly what they are asking and where the answers come from.

Setting the docs assistant panel title and subtitle
Setting the panel title and subtitle shown in the assistant header.

6. Write the greeting and message-box copy

Set the New chat heading and New chat description shown in the assistant's empty state, plus the Message input placeholder and the Disclaimer shown beneath the message box.

Writing the new-chat greeting, input placeholder, and disclaimer
Writing the new-chat greeting, the input placeholder, and the disclaimer.

7. Curate suggested prompts

Under Show suggested articles on new chat, leave Use popular articles as suggestions on to generate prompts automatically from your most-viewed articles, or turn it off to curate your own. When curating, click Add suggested article, pick an article, and give the prompt a short title.

Curating suggested prompts for the docs assistant empty state
Curating your own suggested prompts for the assistant empty state.

Where the docs assistant runs

The Talk to the Documentation assistant runs on your published Knowledge Base site. Once you finish configuring it here and publish your Knowledge Base, the button appears in the top bar of your docs site, and visitors can chat with an assistant that answers from your articles and cites its sources. Everything you configure on this card, the prompt, branding, panel copy, greeting, and suggestions, is baked into the published site the next time you publish.

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