Account & Team
15 articles
Understanding team roles and permissions in CornerSpot
How rights and roles work in Cornerspot: the seeded Admin, Manager, and Rep roles, building custom roles from the rights catalog, what makes a role administrative, and the guardrails that protect your team.
How to invite a teammate to your team in CornerSpot
Invite a teammate to Cornerspot in just a few clicks — open the Team Members page, click Invite teammate, enter their name, email, and role, and send the invitation.
How to change a teammate's role in CornerSpot
Change a teammate’s role in Cornerspot in a few clicks — open Team Members, click the teammate, pick a new role (Rep, Manager, or Admin), and save. Plus the guardrails that lock the role field.
How to find and filter your team members in CornerSpot
Find any teammate fast on the Team Members page — search by name or email, filter by status and role, manage filter chips, sort the columns, and read the at-a-glance row cues.
How to remove a teammate from your team in CornerSpot
Permanently remove a teammate in Cornerspot — open the Team Members page, open their detail panel, click Revoke access, and confirm. They keep their account but lose access here, and you can re-invite them later.
How to resend or void a teammate’s invitation in CornerSpot
Manage a pending teammate invitation in Cornerspot — open the teammate’s detail panel, then Resend invitation to email it again, or Void invitation to stop the existing link from working.
How to suspend or reactivate a teammate in CornerSpot
Pause and restore a teammate’s access in Cornerspot — open the teammate on the Team Members page, then use Suspend and Reactivate under Manage access. Suspension is fully reversible.
How to transfer team ownership in CornerSpot
Hand your Cornerspot team to another admin: open their detail panel, click Transfer ownership under Manage access, and confirm — you stay a regular admin.
How to review AI usage, disable AI, and connect MCP tools in CornerSpot
Use the AI Usage and Settings page to see where your team's monthly AI credits go, safely turn AI off for your whole team with a confirm-first kill switch, and connect MCP servers so the AI can use external read-only tools.
How to bulk import records from a CSV in CornerSpot
Import accounts, contacts, deals, and more in bulk from one CSV — open Bulk Import, start a new import, upload your file, review what will be created or updated, then commit.
How to track your import history in CornerSpot
Review past and in-progress imports from the Imports page — read the status badges, row counts, and requester, filter the history, open an import for its full outcome, and cancel or remove imports.
How to review import errors and fix a failed import in CornerSpot
When a bulk import won’t go through, Cornerspot tells you exactly what to fix. Learn to read file-level and row-level import errors, retry with a corrected CSV, and handle partial imports.
How to manage your profile and identity in CornerSpot
Manage your personal account details from Your profile — edit your global name and email in the Identity section, save your changes, and review the teams you belong to under My teams.
How to permanently delete records from the Trash in CornerSpot
Permanently remove a record from Cornerspot before its 30-day Trash window ends: open Trash, find the deletion event, and use Delete permanently — an admin-only action that can’t be undone.
How to recover deleted records from the Trash in CornerSpot
Recover a deleted record in Cornerspot — open the Trash in your account settings, find the deletion event, and click Restore all to bring the record and its full cascade back.
