In your member portal, customers can save the cards and bank accounts they use to pay you, on a dedicated Payment methods page. Saved methods make checkout faster and power auto-pay on subscriptions — and every detail is tokenized securely by Stripe, so nothing sensitive ever touches your servers. This guide tours the page so you can confidently support customers who want to add, change, or remove a method.
Where customers find Payment methods
After a customer signs in to your member portal, they open Payment methods from the portal menu (it lives under the billing section). The page is titled Payment methods with the subtitle “Cards and bank accounts on file. All data is tokenized via Stripe.”
Adding a card or bank account
To save a new method, the customer clicks Add card or Add bank. Each opens a secure Stripe form — “Add a new card” or “Add a bank account” — where they enter the details. Stripe tokenizes the information, so the raw card or account number is never stored by Cornerspot.
Note: these buttons appear only when you’ve connected Stripe. If you haven’t connected a payment processor yet, the page instead shows “Payments aren’t configured for this portal” — connect Stripe from your Payments settings to turn on saved methods. (Adding a real card requires Stripe’s live checkout, so it can’t be completed in a demo environment.)
Reading the badges
Each saved method shows its status as a badge:
- Default: the method Cornerspot uses first for payments and auto-pay.
- Verifying: a newly added method (often a bank account) that Stripe is still confirming.
- Expired: a card past its expiry date that should be replaced.
Setting a default or removing a method
Customers manage each method with two actions:
- Set default: makes that method the one used first for future payments and auto-pay.
- Remove: deletes a method they no longer use. The only default method can’t be removed until another is set as default first — the button is disabled with the hint “Set another method as default before removing.”
Why saved methods matter
Saved payment methods speed up checkout — customers don’t re-enter details every time — and they’re what makes auto-pay on subscriptions possible. Because Stripe tokenizes everything, your portal stays PCI-compliant without you handling sensitive card or bank data.
