When a signer hasn’t opened or finished a document, CornerSpot can nudge them for you. There are two ways to do it: automatic reminders on a schedule you set, and a manual resend of a fresh signing link to one person who lost the original. This guide covers both.
Automatic reminders
Reminders are configured per envelope, in the Settings panel of the envelope builder. Once enabled, CornerSpot automatically emails everyone who still hasn’t completed the envelope, on the cadence you choose.
1. Open the envelope and its Settings panel
From the E-Signatures page, open the envelope you want to remind people about. In the builder’s right-hand actions card, click Settings to open the Envelope settings panel.
2. Turn on “Send reminders”
In the Settings panel, switch on Send reminders (labelled Enable reminder emails). With this on, anyone who hasn’t signed yet will get a follow-up email automatically.
3. Set the reminder cadence
Enter a Reminder cadence (days) — how many days CornerSpot waits between each automatic nudge (for example, every 3 days). You can set anything from 1 to 30 days.
4. Click “Done”
Click Done to save. Your reminder settings are now part of the envelope and are reflected in the invitation and follow-up emails. Reminders go out only to recipients who still need to act — once someone signs, they stop getting reminded.
Manually resend a signing link
Automatic reminders cover the steady drip, but sometimes a customer says the email never arrived or they can’t find it. In that case you can send a single recipient a fresh signing link right away, without waiting for the next scheduled reminder.
A manual resend issues a brand-new link to that recipient. Because the new link replaces the old one, any previous link for that person stops working — so they’ll always use the most recent email you sent. To keep links from being shared or abused, there’s a limit on how many times a link can be resent per envelope; if you hit it, the option is no longer available for that recipient.
Reminders vs. resending — which to use
- Use automatic reminders when you simply want everyone who’s lagging to be nudged on a regular schedule — set it once and forget it.
- Use a manual resend when a specific person needs a fresh link now — for example, the email went to spam or was deleted.
Tips
- Pair reminders with an expiration date in the same Settings panel so links don’t linger indefinitely.
- A shorter cadence (every 1–2 days) is good for time-sensitive contracts; a longer one (5–7 days) is gentler for low-urgency paperwork.
- If a recipient still can’t receive emails after a resend, check the address is correct — you can fix it while the envelope is still a draft.